| dc.contributor.advisor | Prof. Dr. Fahima Khanam | |
| dc.contributor.author | Alam, Md. Mostafijul | |
| dc.date.accessioned | 2022-04-22T05:19:37Z | |
| dc.date.available | 2022-04-22T05:19:37Z | |
| dc.date.issued | 2011-10 | |
| dc.identifier.uri | http://localhost:8080/xmlui/handle/123456789/492 | |
| dc.description | Service is an intangible product involving a deed, a performance or an effort that can
not be physically processed. According to Philip Kotler”, Service is any activity or
benefits that one party offer to another”. (Book ref. Service marketing)
Customer service means to serve the customer. Sandhani Life Insurance Company
plays a vital role to serve the customers. It provides a lot of services to the customers.
The report represents the activities of the general idea of customer service of Sandhani
Life Insurance Company given to the customers; analyze the methods of determining
their risk assessment of customer service along with the way of offering the products of
the company will be examined. The customers of Sandhani Life Insurance Company
are more satisfied than other life insurance companies. The satisfaction rate is more
than 80 percent (Annual Report-2004).
Sandhani Life Insurance Co. Ltd. established mainly through the initiative of a group of
Bangladeshi professionals then working abroad along with a few enthusiastic local
entrepreneurs, started its operation in January 23, 1990 after the Government of
Bangladesh allowed the private sector to operate in the insurance sector in 1984 to
carry on the business of insurance in the Private Sector. | en_US |
| dc.language.iso | en | en_US |
| dc.publisher | HAJEE MOHAMMAD DANESH SCIENCE AND TECHNOLOGY UNIVERSITY, DINAJPUR. | en_US |
| dc.subject | Sandhani Life’s Present Workforce | en_US |
| dc.subject | Insurance Company Limited at a glance | en_US |
| dc.subject | Ordinary Life Insurance | en_US |
| dc.title | Overview of Customers Service of Sandhani Life Insurance Company Limited” A Study on Thakurgaon Service Cell | en_US |
| dc.type | Thesis | en_US |
