Rupali Bank Limited, Maldahpatty Branch, Dinajpur: The Perspective of Human Resource Management Practices

Abstract

Rupali Bank Limited is powerfully positioned in the marketplace and with its fundamental strengths it can reach stockholders prospects and promotion their prosperity in the future through their principled banking and customer facilities. It will improve their public services and build- up employed teams to deliver the unsurpassed services to its respected clients. This report has been completed based on the topic of Rupali Bank Limited, Maldahpatty Branch, Dinajpur: The Perspective of Human Resource Management Practices. Which includes how they provide customer satisfaction, facilities of their employees and stuffs, HRM practices at their bank. In this report the first chapter or the beginning parts of the report include introduction, origin of the report, objectives, scopes, and limitation of the study which are discussed. The second chapter is all about literature review where I focus on the theoretical study of complete human resource management. The next part is methodology of the study where primary and secondary sources are discussed. Fourth chapter is on the basis of analysis and interpretation at branch level of RBL. Where I focus on my practical knowledge during the internship period includes the information that I have congregated which is provided by the stuffs, employees and their customers. At the end of the study in chapter five, I have shared my findings and suggestions what I have learned during the internship period. Lastly, concise the conclusion on the basis of my applied experience at the branch level of RBL.