Knowledge management and organizational learning: An empirical study based on structural equation modeling

Abstract

This research delves into the various aspects of knowledge management process and its impact on organizational learning. To conduct this study, a total of 448 survey responses were gathered using a structured questionnaire that employed a seven-point Likert scale. The collected data were then analyzed using structural equation modeling techniques. The findings of this study highlight the key dimensions of knowledge management (knowledge creation, knowledge improvement, knowledge acquisition, knowledge storage, knowledge sharing, knowledge utilization and knowledge refinement) that exert a substantial and positive influence on organizational learning. Moreover, knowledge management is shown to directly impact on organizational learning and holds a crucial position within the proposed model. This study will make a valuable contribution to enhancing organizations' knowledge management systems by providing a deeper understanding of the subject. Practitioners are encouraged to utilize these insights to foster a stronger learning culture within their respective organizations.