Job Satisfaction of Lower Level Employees of State-owned Banks in Rangpur Division

Abstract

This paper presents the factors that influence Job satisfaction among lower-level employees of State-owned Banks in Rangpur Division. Data were collected using a well-structured questionnaire which comprises total twenty three attributes within six dimensions /factors. Findings show that Management behavior is the most important dimension which includes management trust you in general, there is too much favoritism, the best organization I have worked for, all employees of the bank respect me. based on mean in term of Job satisfaction while Compensation & Other Benefits is the least important dimension, which includes the statements such as satisfaction with salary/compensation, satisfaction with medical and other benefits, satisfaction with pay increments and revision Relationship with co-workers, relationship with supervisor, working environment , performance appraisal have been ranked second, third, forth and fifth respectively in the priority list. The overall satisfaction of employee is highly influenced by empathy factor. Findings suggest that competitive compensation and benefits are crucial for attracting and retaining employees, and they significantly influence job satisfaction levels. Introduction of performance-based incentives and comprehensive benefits packages will improve bank service as well as employee satisfaction.