Rupali Bank Limited, Baliadangi Branch, Thakurgaon: The Perspective of Employee Job Satisfaction

Abstract

This study is the result of my internship program ran for the past 90 days placed at the Rupali Bank Ltd., Baliadangi Branch, Thakurgaon. Therefore, the branch has all level of employees of the bank. Since my internship program was directed to understand the level of job satisfaction, I had to gain the practical area of responsibilities and of accountabilities of the employee so that I could interact with them to assess their views about and relations with the organization. I tried best to ask the staffs directly and indirectly to gather my information. However, I had a good access to the bank publications. My task was designed to understand the level of job satisfaction of the employees of the Rupali Bank Ltd., at Baliadangi Branch. It focuses on the relative importance of job satisfaction factors and their impacts on the overall job satisfaction of employees. In this study the targeted population is employees of Rupali Bank Ltd., Baliadangi Branch, Thakurgaon. The data was collected and administered by means of a structured questionnaire. The study showed that organizational factors such as work conditions, pay, fairness, and promotion significantly influenced employee job satisfaction in Rupali Bank Ltd. However, individual factors such as age and gender did not significantly influence employee job satisfaction in Banks. The overall job satisfaction of the bank officers is at the positive level appeal to their customers. In such situation, job satisfaction of bank officers becomes an important issue that has to be taken care of in order to achieve ultimate goals of the banking sector in Bangladesh.