http://103.7.193.12:8080/xmlui/handle/123456789/261 2026-09-10T00:41:34Z http://103.7.193.12:8080/xmlui/handle/123456789/2192 Employee-Customer Relationship of Sonali Bank PLC: A Case Study on Dinajpur Shiksha Board Model Branch, Dinajpur Badsha, Md. Farhad We know that in modern world, banks are playing a key role for the development of an economy. In Bangladesh it is not different in this case. Business opportunities day by day rising, new products and services come in every month. Need for data and information about different topics and issue is very essential for building and operating a business. Information plays a major role in all sector of a society, whether in social sector or business sector. For this reason, Sonali Bank PLC always try to think in a different way, which facilitates their existing customers to get their account related information and other products like loan in an easy way. Moreover, different services of alternate channel (like: Online banking, SMS banking, internet banking etc.) attract potential customers to deposit their money in this bank. As part of my academic requirement and completion of my MBA program, I needed to complete a 90 days period of Internship program. I chose to do my Internship at Sonali Bank PLC. The main objective of this report is to find out employee-customer’s relationship of Sonali Bank PLC. This Internship will give a great experience in my life. During internship program I understand that total number of employees in a branch of SBPLC is not satisfactory but customer service officers try their best effort to serve the clients. SBPLC always try to offer new products (deposit &loan related), services (SMS banking, I- banking etc.) to their customers for being the right partner, being passionate about customers' success and delighting them with quality services. An Internship Report on Employee-Customer Relationship of Sonali Bank PLC: A Case Study on Dinajpur Shiksha Board Model Branch, Dinajpur; This report is submitted to the Department of Management, Faculty of Business Studies, Hajee Mohammad Danesh Science and Technology University, Dinajpur for the partial fulfillment of the degree of Master of Business Administration (MBA) in Human Resource Management Prepared By Md. Farhad Badsha, Student ID-1703158, MBA in Human Resource Management, S-III, J-J, Exam-2022, Department of Management, Faculty of Business Studies, Hajee Mohammad Danesh Science and Technology University Dinajpur−5200, Bangladesh; June, 2024. 2024-06-01T00:00:00Z http://103.7.193.12:8080/xmlui/handle/123456789/2191 Antecedents of Employee Engagement: An Examination of Banking Sector of Bangladesh Roy, Dipongkor The concept of employee engagement is imprecise to scholars and practitioners. It refers to a mental state and is used predominantly in the proportion of a new age philosophical system/psychological help. The purpose of this research is to analyse the antecedents of employee engagement in Bangladeshi banking sector and to have a significant contribution towards evolutionary waves that are evolved with time in forming the concept. We used thematic content analysis to analyse other variables that support or weaken knowledge based on previous work and conducted a correlation coefficient with the same relevant literature employee engagement precursors. Hundred of studies have been reported but these cover the public sector, or even higher education as a way to find relationship with worker engagement dispersion and bank sectors of Bangladesh but unfortunately this issue has not been conducted yet on administrative workers. This research fills this gap. While a lot of research has been conducted to measure how employee engagement is influenced and observed with multiple results but there seem to be quite an ambiguity as far the definition for employee engagement goes. Objectives of the dissertation are: (a) To investigate antecedents of the employee engagement concept within the Bangladesh banking sector, (b) To analyse the overlaps between employee engagement and other work attitude concepts (Job satisfaction, leadership and management, perceived organizational support, work life balance, compensation and benefits, work relationship, organization measures ) with a view to provide more clarity on the overlaps between the concepts. The data collected in this study was via a quantitative method such as questionnaires. The sample of the study was unified by 100 employees. Findings of the study from empirical theory is employee engagement which has been relied upon to establish a positive and negative relationship with other works concept such as job satisfaction, leadership and management style, perceived organizational support, work life balance compensation and benefits work relationship organization measures etc. It cannot be defined in words polemically. We encourage further detailed investigation on these results and the potential influence of those other variables. Lastly, students looking for the stuff of employee engagement and human resource management reviews will find their solution in this thesis. A Thesis On Antecedents of Employee Engagement: An Examination of Banking Sector of Bangladesh; This report is submitted to the Department of Management, Faculty of Business Studies, Hajee Mohammad Danesh Science and Technology University, Dinajpur for the partial fulfillment of the degree of Master of Business Administration (MBA) in HRM Prepared By Dipongkor Roy, Student ID−1703073, Semester-III, MBA in HRM, Department of Management, Batch 12th, Faculty of Business Studies, Hajee Mohammad Danesh Science and Technology University Dinajpur−5200, Bangladesh; June, 2024. 2024-06-01T00:00:00Z http://103.7.193.12:8080/xmlui/handle/123456789/2190 The effect of training, motivation on Employee Performance: An empirical approach Nahar, Zobaydun Employees are the integral part and driving force of an organization. Their skills, quality, and expertise are very clinical for an organization. To achieve the goals of an organization, training, motivation, and compensation for the employees play a great role. In every organization, the management body believes that regular screening and training, as well as several other factors, affect employee performance. In today‘s dynamic and competitive business landscape, organizations recognize that their most valuable asset is their workforce. The performance of employees directly impacts overall organizational success. As a result, companies invest significant resources in training, skill development programs, organizational support and compensation to enhance employee capabilities. The primary goal of this conceptual paper is to investigate how training, employee motivation, and compensation, as well as organizational support, affect employee performance. To achieve the objective of this paper, information is compiled from the publication of many reputed articles as well as different esteemed websites. The study's research methodology, which examines the literature and several case studies on the value of training in raising worker performance, is in line with qualitative research methodology. Recent studies have explored this theme, emphasizing the positive impact of skill development on employee motivation and overall performance. The study will provide several benefits for both the employee and the organization by enhancing the quality of their performance. In brief, this investigation revamps our beliefs about how the factors affecting employee performance affect achieving organizational roles. A Thesis On The effect of training, motivation on Employee Performance: An empirical approach; This paper is submitted to the Department of Management, Faculty of Business Studies, Hajee Mohammad Danesh Science and Technology University, Dinajpur for the partial fulfillment of the degree of Master of Business Administration (MBA) in Human Resource Management Prepared by Zobaydun Nahar, Student ID: 1703063, MBA in Human Resource Management , S-iii,J-J-Exam.2022, Department of Management, Faculty of Business Studies, Hajee Mohammad Danesh Science and Technology University Dinajpur -5200, Bangladesh; June, 2024. 2024-06-01T00:00:00Z http://103.7.193.12:8080/xmlui/handle/123456789/2189 Challenges and Opportunities of Circular Economic Model for Developing Countries: Evidence from Bangladesh Afrin, Sadia The circular economy model is used minimum in the developing nation as compared to the developed nation from the environmental as well as sustainable development focal point of view. The key objective of this paper is to identify the existing overall scenario of the CE model in Bangladesh and its possibility of sustainable development. The study is a kind of survey research and uses only secondary sources of data. In this paper, a general appraisal of the environmental conditions of Bangladesh, future conditions, opportunities and concerns for the application of circular economy model are all explained in detail. However, the conversion from linear economy has possibilities, but the research indicates that the CE model’s adaptability is extremely limited in Bangladesh, and is currently implemented through recycling activities across some industries. Finally, we tried to identify, which factors might be restraining the practic eof circular economy in Bangladesh, and reiterate some policy, technology, and public participation constraints present in Bangladesh. It is expected that this paper will be helpful to the policymakers in general and the ones of the developing countries including Bangladesh in particular so that they should look deep into the matter and the author wishes to propose some ideas for further researchers to work on the idea of CE in regard to certain sectors as well as the sub-sectors of Bangladesh. A Thesis On Challenges and Opportunities of Circular Economic Model for Developing Countries: Evidence from Bangladesh; This paper is submitted to the Department of Management, Faculty of Business Studies, Hajee Mohammad Danesh Science and Technology University, Dinajpur for the partial fulfilment of the degree of Master of Business Administration (MBA)in Human Resource Management Prepared by Sadia Afrin, ID:1703220, MBA in Human Resource Management, S-III, January-June, Examination-2022, Department of Management, Faculty of Business Studies, Hajee Mohammad Danesh Science and Technology University Dinajpur -5200, Bangladesh; June, 2024. 2024-06-01T00:00:00Z