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<title>Faculty of Business Studies</title>
<link href="http://103.7.193.12:8080/xmlui/handle/123456789/4" rel="alternate"/>
<subtitle/>
<id>http://103.7.193.12:8080/xmlui/handle/123456789/4</id>
<updated>2026-09-09T23:36:21Z</updated>
<dc:date>2026-09-09T23:36:21Z</dc:date>
<entry>
<title>Analysis of Crops and Livestock Loan Disbursement and Recovery  Performance of Rupali Bank PLC- A Case Study on HSTU Corporate  Branch, Dinajpur</title>
<link href="http://103.7.193.12:8080/xmlui/handle/123456789/2198" rel="alternate"/>
<author>
<name>Redoy, Md. Mehedi Hasan</name>
</author>
<id>http://103.7.193.12:8080/xmlui/handle/123456789/2198</id>
<updated>2026-08-03T07:23:53Z</updated>
<published>2024-05-01T00:00:00Z</published>
<summary type="text">Analysis of Crops and Livestock Loan Disbursement and Recovery  Performance of Rupali Bank PLC- A Case Study on HSTU Corporate  Branch, Dinajpur
Redoy, Md. Mehedi Hasan
Rupali Bank PLC (RBPLC) has taken some steps to alleviate the poverty of the north-west &#13;
region in Bangladesh. Providing loan in agricultural sector is one of them because the most of &#13;
the people in the country are directly and indirectly engaged in agriculture. Surprisingly they &#13;
generate a low income causing low investments and more than one-third of the people live &#13;
below the poverty line. This study is an endeavor to conduct with the objective of finding why &#13;
loan recovery performance is lower in relation to loan disbursement. The descriptive research &#13;
works have been used for analyzing and investigating the empirical data derived from primary &#13;
and secondary sources related to loan disbursement and recovery performance of crops and &#13;
livestock of the RBPLC, HSTU Corporate Branch, Dinajpur. In this report it has found that the &#13;
branch is in ahead of loan disbursement but disbursed loan of this branch being unrecovered and &#13;
classified due to use of that fund in family private expenses and festival expenses and natural &#13;
calamity like flood, rain with hail, drought and Covid-19. The study suggests that the branch &#13;
should be more concentrative on loan recovery performance through awareness and supervision &#13;
then this branch will be able to expand the socio-economic activities at this region and the &#13;
country to develop and generate the agro-based industries, self-employment facilities etc.
An Internship Report  &#13;
on &#13;
Analysis of Crops and Livestock Loan Disbursement and Recovery &#13;
Performance of Rupali Bank PLC- A Case Study on HSTU Corporate &#13;
Branch, Dinajpur; &#13;
This report is submitted to the Department of Finance and Banking, Faculty of Business Studies, &#13;
Hajee Mohammad Danesh Science and Technology University, Dinajpur for the partial fulfillment of &#13;
the degree of Master of Business Administration (MBA) in Finance. &#13;
Prepared By &#13;
Md. Mehedi Hasan Redoy,&#13;
Student ID-1703046,&#13;
MBA in Finance, &#13;
Department of Finance and Banking, &#13;
Faculty of Business Studies, &#13;
Hajee Mohammad Danesh Science and Technology University, &#13;
Dinajpur-5200, Bangladesh: &#13;
May, 2024.
</summary>
<dc:date>2024-05-01T00:00:00Z</dc:date>
</entry>
<entry>
<title>Customer and Employee Satisfaction of Grameen Bank   A Study on Chehelgazi Branch, Dinajpur</title>
<link href="http://103.7.193.12:8080/xmlui/handle/123456789/2197" rel="alternate"/>
<author>
<name>Saroare, Md. Sakib</name>
</author>
<id>http://103.7.193.12:8080/xmlui/handle/123456789/2197</id>
<updated>2026-08-03T07:17:05Z</updated>
<published>2024-06-01T00:00:00Z</published>
<summary type="text">Customer and Employee Satisfaction of Grameen Bank   A Study on Chehelgazi Branch, Dinajpur
Saroare, Md. Sakib
This study aims to examine customer and employee satisfaction across various service &#13;
quality dimensions in their interactions with the Bank. The primary objective of the &#13;
report is to assess the satisfaction levels of both customers and employees regarding the &#13;
services offered by Grameen Bank, Chehelgazi Branch, Dinajpur. Grameen Bank, &#13;
founded by Professor Muhammad Yunus in 1983 in Bangladesh, is renowned for its &#13;
innovative microfinance model that provides small loans to the rural poor, particularly &#13;
women, without requiring collateral. This model has garnered global recognition and has &#13;
been replicated in numerous countries as a means to alleviate poverty and empower &#13;
economically marginalized communities. This literature review explores the origins, &#13;
impact, and criticisms of Grameen Bank, drawing on various scholarly sources.  The &#13;
review highlights the significance of service quality in banking, emphasizing its role in &#13;
customer satisfaction and business performance. Research indicates that service quality &#13;
can enhance business performance by retaining and attracting customers. However, &#13;
many Bangladeshi banks have shown limited interest in investing in research to &#13;
understand and meet customer needs. This gap underscores the importance of customer &#13;
service excellence as a crucial factor for competitiveness and customer satisfaction. The &#13;
study also addresses job satisfaction, noting its critical impact on organizational success. &#13;
Various factors, including workplace environment, remuneration, and management &#13;
practices influence employee satisfaction. Understanding these factors is essential for &#13;
improving employee well-being and, by extension, customer service quality.
An Internship Report &#13;
On &#13;
Customer and Employee Satisfaction of Grameen Bank  &#13;
A Study on Chehelgazi Branch, Dinajpur; &#13;
This internship report is submitted to the department of Finance and Banking, Hajee &#13;
Mohammad Danesh Science and Technology University, Dinajpur, for partial fulfillment of &#13;
the requirements for the degree of Master of Business Administration (MBA) program. &#13;
Prepared By &#13;
Md. Sakib Saroare, &#13;
Student ID: 1703164, &#13;
MBA in Finance, &#13;
14th Batch &#13;
Department of Finance and Banking, &#13;
Faculty of Business Studies,  &#13;
Hajee Mohammad Danesh Science and Technology University,  &#13;
Dinajpur-5200, Bangladesh;&#13;
June, 2024.
</summary>
<dc:date>2024-06-01T00:00:00Z</dc:date>
</entry>
<entry>
<title>Corporate Social Responsibility Practices of Meghna Bank PLC</title>
<link href="http://103.7.193.12:8080/xmlui/handle/123456789/2196" rel="alternate"/>
<author>
<name>Islam, Md. Ariful</name>
</author>
<id>http://103.7.193.12:8080/xmlui/handle/123456789/2196</id>
<updated>2026-08-03T07:08:30Z</updated>
<published>2024-06-01T00:00:00Z</published>
<summary type="text">Corporate Social Responsibility Practices of Meghna Bank PLC
Islam, Md. Ariful
The concept of corporate social responsibility, or CSR, is no longer exclusive to &#13;
industrialized nations; emerging nations like Bangladesh are increasingly paying more &#13;
attention to it. In order to maintain economic viability and long-term sustainability in the &#13;
cutthroat marketplace, company managers in Bangladesh have come to believe more &#13;
strongly in recent years than ever before that they must run their companies in a socially &#13;
responsible manner. Corporate social responsibility has grown inescapable in recent &#13;
decades, and banks are not an exception in this regard. The scope of banks' CSR &#13;
initiatives has significantly expanded. Since the 1950s, corporate social responsibility &#13;
(CSR) has been the subject of much theoretical and empirical research. It is currently &#13;
becoming more and more important, particularly in light of the globalization age and the &#13;
effects of the ensuing global financial crisis. This report will scrutinize the practices of &#13;
corporate social responsibility (CSR) by Meghna bank in Bangladesh and to assess the &#13;
need to improve in corporate social responsibility by such organizations. The purpose of &#13;
the study is to observe the framework of corporate social responsibility areas and &#13;
contribution to those areas by the private and state-owned banks of Bangladesh. This &#13;
study found that the contribution amount by Meghna banks to corporate social &#13;
responsibility activities is very insignificant in proportion to their profit amount. This &#13;
study suggests that a proper guideline by Government regarding corporate social &#13;
responsibility contribution, involvement of large corporation in corporate social &#13;
responsibility activities and mandating corporate social responsibility disclosures in the &#13;
annual report will fulfill the intended goals of the corporate organizations and also ensure &#13;
a successful and sustainable development of the society.
An Internship Report &#13;
on &#13;
Corporate Social Responsibility Practices of Meghna Bank PLC;  &#13;
This report is submitted to the Faculty of Business Studies, Hajee Mohammad Danesh Science &#13;
and Technology University, Dinajpur for the partial fulfillment of the degree master of business &#13;
administration (MBA) (Major in Finance) &#13;
Prepared By &#13;
Md. Ariful Islam, &#13;
Student ID−1703203, &#13;
MBA (Major in Finance),  &#13;
Department of Finance and Banking, Batch 14th &#13;
Faculty of Business Studies, &#13;
Hajee Mohammad Danesh Science and Technology University &#13;
Dinajpur−5200, Bangladesh;&#13;
June, 2024.
</summary>
<dc:date>2024-06-01T00:00:00Z</dc:date>
</entry>
<entry>
<title>Corporate Social Responsibility Practices of Rupali Bank PLC: A  study on HSTU Corporate Branch, Dinajpur</title>
<link href="http://103.7.193.12:8080/xmlui/handle/123456789/2195" rel="alternate"/>
<author>
<name>Rashid, Mamunur</name>
</author>
<id>http://103.7.193.12:8080/xmlui/handle/123456789/2195</id>
<updated>2026-08-03T06:38:18Z</updated>
<published>2024-06-01T00:00:00Z</published>
<summary type="text">Corporate Social Responsibility Practices of Rupali Bank PLC: A  study on HSTU Corporate Branch, Dinajpur
Rashid, Mamunur
Corporate Social Responsibility (CSR), a concept of engaging the bank in socially responsible &#13;
behavior, is getting worldwide attention since couple of decades. Though initially thought to be &#13;
a developed country concept, it already has made its strong presence in the developing &#13;
countries like Bangladesh. There are tremendous encouragement coming from CSR activities &#13;
made the scenario vibrant and CSR policy of banks is now a top issue. This study analyze data &#13;
from Rupali Banks CSR performance from the Bangladeshi banking sector and finds that CSR &#13;
expenditure by banks increases over time. The major areas of CSR activities include education, &#13;
humanitarian and disaster relief, arts and culture, sports, environment, health etc. However, the &#13;
reporting of CSR expenditure is not yet perfect though the central bank has made it mandatory &#13;
in 2008. In some cases, banks disclose qualitative information rather than quantitative in case &#13;
of CSR initiatives. RBPLC is serving the market with almost full range of services. CSR has a &#13;
significant role in the banking industry. It aids in achieving the company's goals. Through its &#13;
actions, it encourages a good impact on the environment, customers, employees, community &#13;
stakeholders, and the rest of the public. RBPLC engages in CSR because it fosters positive &#13;
sentiment. Additionally, it makes the bank more popular with the public, allowing it to take in &#13;
additional deposits. They benefit from increased profits.
An Internship Report &#13;
on &#13;
Corporate Social Responsibility Practices of Rupali Bank PLC: A &#13;
study on HSTU Corporate Branch, Dinajpur; &#13;
This report is submitted to the Department of Finance, Faculty of Business Studies, Hajee Mohammad &#13;
Danesh Science and Technology University, Dinajpur for fulfillment of the degree of Master of &#13;
Business Administration (MBA) program &#13;
Prepared By &#13;
Mamunur Rashid, &#13;
Student ID-1703100, &#13;
MBA in Finance, &#13;
14th Batch, &#13;
Faculty of Business Studies, &#13;
Hajee Mohammad Danesh Science and Technology University, &#13;
Dinajpur-5200, Bangladesh; &#13;
June, 2024.
</summary>
<dc:date>2024-06-01T00:00:00Z</dc:date>
</entry>
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